3-Year Platinum Furniture Protection Plan

Product Overview

3-Year Platinum Furniture Protection Plan

We want your new furniture purchase to last for years to come, which is why we offer a 3-Year Platinum Furniture Protection Plan. The plan gives you peace of mind so you can enjoy your home furnishings with your family, friends, and even your pets! The plan not only covers most warranty issues, but also includes accident coverage for rips, tears, stains, and even one occurrence of pet damage.

Examples of Accidental Damage Covered

Deep Scratches & Chips

Glass Breakage

Rips or Tears

Separation & Bubbling

Water Rings & Stains

Coverage Summary

On Fabric, Microfiber, A&P Leather or Vinyl:

Household food and beverage stains (product stain - excluding accumulation)

Stains from human and pet saliva, urine, stomach fluid, or blood

Accidental burn or singe marks caused by brief contact with flame or heat

Accidental ballpoint pen ink, wax crayon, facial cosmetics, nail polish, or nail polish remover

Color transfer from denim jeans or newspaper

Accidental puncture, cut, tear or rip

Cracking or peeling of top-grain leather in seating areas

Cracking or peeling of all leather and vinyl in non-seating areas

Breakage of frames, panels, or springs; breakage of mechanisms including sleeper mechanisms, reclining mechanisms, heating, power, and vibrating mechanisms will be covered only upon the expiration and may not be used instead of manufacturer's warranty

On Wood:

Household food and beverage (product stain - excluding accumulation)

Accidental singe or heat marks caused by brief contact with flame or heat

Failure of assembled joints

Water or household beverage marks, stains or rings

Accidental scratches penetrating through the top coat finish

Accidental dents, gouges or chipping penetrating through the top coat finish

Peeling of the finish of solid wood or veneer surfaces

On Outdoor Furniture:

Food and beverage stains, including gum

Accidental puncture, cut, tear or rip

Accidental burn or singe marks caused by brief contact with flame or heat

Stains from cosmetics, suntan oil/lotion, bleach, ink, markers, and dye

Breakage of glass table tops, welds, or umbrella mechanisms

Exclusions Summary:

General soiling, odors, unknown stains, color loss, fading, normal wear and tear, non-colorfast material

Damage from accumulation, neglect, or misuse

Intentional physical damage

Seam slippage/separation or lost of cushion resiliency

Animal and insect infestation, pet damage other than those specifically stated in the plan, acts of nature, fire, burglary, theft, vandalism, collision, or corrosion

Damage incurred for pick-up from our warehouse or showrooms rather than utilizing our delivery service

Fading from sun exposure

Bonded leather

Loss of resiliency in blown foam

Please refer to your contract for full details about coverage and exclusions

No Claims Reward Program

If you don’t utilize services offered by the plan during your 3-year term, you will receive a store credit for 50% of your plan’s purchase price to use in any of our showrooms. Shop for anything storewide within 120 days of your plan’s expiration date and make a purchase at least twice the amount of your credit - excluding tax, delivery fees, and installation charges. Please note this offer cannot be combined with any other discounts or promotions. Other exclusions and limitations apply. See store for full details.

We’re Here for You

To request service, visit: https://www.missourifurniture.com/services or contact Furniture Care Protection at:

Phone: 888-705-4001

Email: claims@furniturecareprotection.com

Useful Documents