Appliance Service
Appliance Service You Can Trust
We understand the inconvenience of a malfunctioning appliance. That’s why we strive to provide prompt and reliable service to get your appliances back in working order in no time.
Manufacturer's Warranty If your appliance is still under the manufacturer's warranty, Missouri Furniture can provide your proof of purchase for product registration and service scheduling. Request Proof of Purchase to start your warranty service today.
10-Year Major Component Warranty For those with the 10-Year Major Component Warranty, please contact ASC at 1-800-325-4363 to initiate your service request.
Complete Care Protection Plan If you're covered by our Complete Care protection plan, you can easily File a Claim Online using Centricity's platform and get the service you need.
Need additional help or have questions? Fill out our service request form below, or contact our Customer Care Team by phone, chat, or by visiting your nearest location. We’re here to support you every step of the way.
Request Service Contact Us10-Year Major Component Warranty
All of our products come with a manufacturer's warranty. In addition, Missouri Furniture offers a free 10-Year Major Component Warranty (a $99 value) through ASC, providing extended coverage on key parts for added peace of mind. To qualify, simply add it to your cart, and the $99 discount will automatically apply at checkout.
What's Covered?
This 10-Year Major Component Warranty is not prorated, meaning there is a replacement guarantee on the covered parts for the entire duration. Below is a complete list of items covered:
| Component | Appliance | Coverage Summary |
|---|---|---|
| Compressor | Refrigerator, Freezer | 10 years, including factory warranty |
| Compressor | Refrigerator, Freezer | Labor to replace compressor, including factory warranty1 |
| Magnetron Tube | Microwave Oven | 10 years, including factory warranty |
| Magnetron Tube | Microwave Oven | Labor to replace magnetron tube, including factory warranty1 |
| Transmission | Top Load Automatic Washer | 10 years, including factory warranty |
| Transmission | Top Load Automatic Washer | Labor to install (not rebuild) transmission, including factory labor warranty1 |
| Main Drive Motor | Front Load Automatic Washer | 10 years, including factory warranty1 |
| Main Wash Motor | Dishwasher | 10 years, including factory warranty |
| Motor | Dryer | 10 years, including factory warranty |
| Heating Element or Ignitor | Electric or Gas Dryers | 10 years, including factory warranty |
| Bake, Broil, or Surface Element | Electric Ranges | 10 years, including factory warranty2 |
| Bake, Broil, or Surface Ignitors and Spark Modules | Gas Ranges | 10 years, including factory warranty |
| Motor | Range Hoods | 10 years, including factory warranty |
1When labor is furnished, the rate paid will be the ASC-approved labor rate.
2Excludes halogen and induction elements.
Complete Care Protection Plan
For premium protection, our Complete Care Protection Plan is available in three-year and five-year options. These benefits include:
Mechanical & Electrical Breakdowns Covers 100% of parts and labor in the event of any mechanical or electrical breakdowns that occur during normal use of the product, such as motor issues, wiring faults, or internal malfunctions.
Full Value & No Lemon Benefits The limit of liability per claim is the retail price of the product. If a service call occurs twice for the same issue after the manufacturer’s warranty has expired, the product will qualify for a replacement or settlement.
Laundry & Food Loss Benefits Get up to $25 reimbursement for laundry services if a washer or dryer isn’t repaired within 7 days. Receive up to $250 for food spoilage if your refrigerator malfunctions 3 days after installation or repair.
Power Surge Protection Coverage begins on day 1, protecting against brownouts, electrical spikes, and other power surge-related issues, which are not covered under the manufacturer’s warranty.
Service Requests
We want you to be happy with your purchase from Missouri Furniture. If you have a service concern, please fill out this form, and we will work to find a resolution as quickly as possible.