Our Guarantees to You

Hooker distressed wood dining set

Our Guarantees to You

At Missouri Furniture, we’re so committed to your satisfaction that we offer three different guarantees. They’re the best guarantees you’ll find anywhere. Better yet: They’re in addition to guarantees offered by the product’s manufacturer. Two of our guarantees – the Happiness Guarantee and the Missouri Best Price Guarantee – cover anything you buy. The 120 Night Sleep Guarantee applies to mattress purchases.


Happiness Guarantee

We want you to be delighted with your purchase, which is why we offer our Happiness Guarantee. Within 7 days after purchasing in-stock furniture, if you don’t like your choice, you can exchange it for an item of equal or greater value. Returned items must be in like-new condition.

If you instead special ordered the furniture, you can cancel or change your order within 3 days. A 25% restocking fee will apply. All Last Chance items are sold “as is” and cannot be returned or exchanged.

A few restrictions apply:

  • A $69 wrap and pick up fee will apply to all exchanges and returns.
  • Services such as delivery and fabric protection are not refundable.
  • Special orders for parts, pillows, or fabric cannot be canceled and the products cannot be returned.

Visit one of our stores in Camdenton, Columbia, Jefferson City, Kirksville, Osage Beach, Ozark, St. James, or Sedalia for complete details.

La-Z-Boy Living with lady with drink and phone

Missouri Best Price Guarantee

Our prices cannot be beat. In the unlikely event that within 7 days of your purchase from Missouri Furniture you find the same item advertised in print or online for less, bring the ad into our store and we’ll refund the difference. Just be sure that the brand and model are identical.

Some restrictions apply. Visit one of our store for the full details, but here are the major ones:

  • The ad must be for a store within 50 miles of our own.
  • The ad must have the same delivery, finance, and service terms as the item you purchased from us.
  • Our unequaled low price guarantee does not apply to online offers; when the price includes bonus or free offers, special financing, installation, or rebates; or when the competitor’s offer is for out-of-stock, clearance, limited quantity, while supplies last, doorbuster, or out-of-the-box items.
Missouri Best Price Guarantee

120 Night Sleep Guarantee

Our 120 Night Sleep Guarantee is simple and covers mattresses priced at $1,299 or more: Try the new mattress in your home for up to 120 days after delivery. If it doesn’t help you sleep better, you can exchange it for a different mattress of equal or greater price.

A few restrictions apply:

  • Only one exchange is allowed.
  • When you purchase your mattress, you must also purchase a mattress protector from Missouri Furniture. This mattress protector must be used for the entire time the mattress is in your home, up to 120 days.
  • If you select a lower price mattress to replace your original mattress, no refund will be issued for the difference in price.
  • There is a delivery charge for the second mattress or pick up of the original mattress.
  • Mattress sets are not eligible for return or exchange if they have damage of any kind. Some examples include a removed manufacturer’s tag or any stains.
Missouri Furniture 120 Night Sleep Guarantee